If events take place leading to changes after the holiday has begun, our Hosts and local staff always make sure that our customers are well looked after until new arrangements are made from head office. This may mean travelling by alternative means, on a different date or to different accommodation. Wherever possible, therefore, we will make alternative arrangements.

We always observe and abide by travel warnings issued by the FCDO and in these cases, it may not always be possible for the original holiday to proceed. Our in-house teams maintain close links with agents, local staff and Saga Hosts вЂ“ as well as with official bodies such as the Foreign, Commonwealth & Development Office (the FCDO) вЂ“ around the world and around the clock, to make sure that we are always amongst the first to know of an issue and take necessary action for our customers without delay. Whilst these affect only a fraction of our holidays and cruises,В we thought you would like to know how we deal with this type of issue when it does crop up. Occasionally, events around the world mean that changes to holidays have to be made.

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